Contacts

Contact Us

At CristalPoker, we’re committed to providing you with exceptional support. Should you require assistance or have any inquiries, please don’t hesitate to reach out to us via the following methods:

Email Support

If you prefer to contact us via email, feel free to send your message to [email protected]. Our support team aims to respond within 24 hours.

Phone Support

For immediate assistance, you can reach us by phone at (02) 9876 5432. Our support line is available during working hours.

Working Hours

Our dedicated support team is available:

• Monday to Friday: 9:00 AM – 7:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: Closed

Support Channels

In addition to email and phone support, we provide a range of channels for your convenience:

• Live Chat: Currently unavailable
• Callback Requests: To request a callback, please send an email with your contact number along with your preferred time for a call.

Map Directions

You can find us at our physical address:

For map directions, click here.

Geographical Service Area

CristalPoker operates within Australia, providing exceptional gaming experiences across the nation while adhering to local regulations.

Casino License

We hold a valid gaming license regulated by the New South Wales Government, ensuring a safe and regulated gambling environment.

Escalation Procedure

If you are unsatisfied with our initial response, you have the right to escalate your issue. Please inquire for the details regarding our escalation process through email or phone.

We only review CristalPoker and are not its official representative.