Privacy Policy

Welcome to the Privacy Policy of CristalPoker. This document outlines our practices regarding the collection and use of your personal data. It applies to all data collected by CristalPoker through our website and services.

Introduction & Scope

CristalPoker is committed to protecting your privacy. We collect data through our website and mobile applications. This policy details how we handle your information.

Types of Data Collected

• Personal Data: Includes information such as your name, email address, and contact details.
• Technical Data: Involves IP addresses, browser types, operating systems, and connection data.
• Optional Fields: Information you may choose to provide, like preferences and interests.

Purposes & Legal Basis

We process your data for several purposes:

• Personal Data: To manage your account (contractual necessity).
• Technical Data: To improve our services (legitimate interest).
• Optional Fields: To personalise your experience (consent).

Retention Periods

Your information will be retained only for as long as necessary to fulfil the purposes outlined in this policy. Specific retention times may vary based on legal and operational requirements.

Third-Party Disclosures

CristalPoker may share your data with third parties to enhance our services, including:

• Analytics providers to track usage patterns.
• Payment processors for transaction management.
• Service providers who assist in our operations.

Security Measures

We employ multiple security measures, including:

• Data encryption to protect information.
• Access controls to restrict data access.
• Regular audits to ensure compliance and safety.

User Rights & Requests

You have the following rights concerning your personal data:

• Right to access your data.
• Right to rectification if your data is inaccurate.
• Right to erasure under certain circumstances.
• Right to restrict processing of your data.
• Right to data portability.
• Right to object to processing.

International Transfers

If your data is transferred outside Australia, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) and reliance on adequacy decisions.

Contact for Privacy Queries

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us at [email protected].